Ben Dobbs: International Training and Coaching
© copyright, Benjamin Dobbs, trading as BD Communications (Leadership, Communication, Coaching, Consultancy and Training), 2018, Dublin, Ireland
Advanced Communication Skills ...
About the Course:
Develop all the soft skills needed for modern business communication and be able to achieve your business objectives through developing strong, productive working relationships with colleagues, team members, managers and customers and clients.
Length of Course:
Two days / 12 hours.
- Effective communication
- Silo mentality and overcoming it
- Influencing, persuading, convincing, negotiating and not manipulating
- Setting and communicating goals, targets, objectives, mission, vision, purpose and strategy
- Giving and receiving effective feedback
- Building and maintaining trust
- Making decisions and presenting them
- Coaching approaches to conversations
- Listening as an interpersonal skill
- Handling conflict and conflict management
- Socialising and networking
- Personal vs. professional communication
- Intercultural skills
- Managing up
- Delegating and delegation conversations
- Nonverbal communication